Leadership and Management

This course will address the following competencies:

• Demonstrate the ability to compose feasible and timely research questions and hypotheses, incorporating stakeholder priorities, to generate evidence that inform clinical practice.
• Conduct beginning-to-end research studies, while remaining grounded in ethical decision making on when to apply emerging research and how to deal with conflicts of interest.
• Create an organizational culture where clinical and research insights/successes are eagerly shared and gladly accepted by all clinical/research teams, sidestepping the "not invented here" innovation pitfall.
• Demonstrate effective leadership and management techniques required to support multidisciplinary teams in the delivery of health informatics.
• Demonstrate the ability to improve all aspects of logistics, including patient care and staffing schedules, to improve patient care.
• Demonstrate the ability to use managerial systems and processes to design and improve the healthcare system.
• Demonstrate the effective use of the different schools of leadership in the design and implementation of research, while ensuring that our teams use best practices in diversity, equity, inclusion and belonging (DEIB).
• Demonstrate the effective use of the different schools of leadership in the design and implementation of research, while ensuring that research and administrative teams conduct themselves according to HIPAA requirements.
• Guide care management teams through the levels of development, creating ideal work cultures and optimal results, within the constraints of established and emerging research.
• Improve patient and healthcare outcomes by utilizing clinical information systems and operational data.
• Improve patient results while remaining grounded in ethical decision making on when to apply emerging research.
• Track the progress, using open book management techniques (grounded in ethical decision making), of change management plans and course correct based on performance data.
• Translate existing research to measurable behavior change for leaders and managers to better deliver care within complex healthcare systems, and inform ongoing and future research efforts.
• Use leadership techniques to increase motivation (at the individual and team level) to improve patient care based on quality improvement and other emerging research.
• Use systems theory to guide future research to create insight on how to better implement the quadruple aim (better patient outcomes, increased patient satisfaction, reduced costs, and improved clinician experience) within the complexity of the healthcare delivery system.
• Utilize best practices in interpersonal and group communication. Utilize evidence-based strategies to increase engagement with all relevant stakeholders (patients, families, clinicians and system leaders).