This course will address the following competencies important for Healthcare Delivery Science:
- Demonstrate knowledge of how systems theories can be used to understand how the interactions of the parts of health systems operate to produce value for stakeholders
- Demonstrate systems thinking in the design and conduct of research and implementation of its findings within the context of complex health systems
- Demonstrate the ability to use theory and conceptual models in the design and interpretation of LHS research
- Demonstrate the ability to select and interpret appropriate clinical, financial, and patient-centered outcomes of interest based on the concepts they measure and their measurement properties
- Demonstrate the ability to employ specific quality improvement methods to reduce avoidable variation in clinical processes and outcomes in routine practice
- Demonstrate knowledge of the values and communication mechanisms used by stakeholder groups involved in research in health systems
- Demonstrate the ability to develop protocols consistent with health systems needs and timelines, employing patient and clinician engagement, and using a mix of conventional and alternative funding sources
- Demonstrate the ability to implement protocols aligned with health systems operations and integrated into clinical settings, including engaging clinicians in the research process
- Demonstrate the ability to differentiate between problem-solving and process improvement while understanding the fundamental operations of healthcare system
Bob Lloyd, PhD, Director of Performance Improvement for the Institute for Healthcare Improvement.
